LaundryBox24 - The Smart Laundry Locker is a 24/7 round-the-clock dry clean & laundry service that bring you an unprecedented level of convenience and access right within your building.
The terms and conditions set out herein below govern the use of Onlinekini Enterprise's ('the Company') services offered and available on the website Laundrybox24.com, all its official Android / iOS app and all related sub-sites ('the Site'). The User is advised to read them carefully as they affect the User's rights and liabilities under the law. By using the Site, the User is deemed to have agreed to be bound by the terms and conditions set out in this agreement ('the Agreement'), as well as those terms and conditions incorporated by reference and/or implication.
The Company may amend the terms and conditions from time to time.The User will be notified of any amendments via announcement on the Site. If the User continues to use the Site and/or services provided by the Company on the Site ('the Services') after the date on which any amendments come into effect, the User shall be deemed to have consented to be bound by the amended terms and conditions. In the event the User does not agree to the amendments, the User shall not continue to use the Site and/or the Services.
TEXT MESSAGES & EMAILS
By creating an Account, you agree that the Services may send you informational text (SMS) messages and Emails as part of the normal business operation of your use of the Services. You may opt-out of receiving text (SMS) messages and Emails from LaundryBox24 at any time by sending a request to firstname.lastname@example.org You acknowledge that opting out of receiving text (SMS) messages or emails may impact your use of the Services.
Orders that have not been paid for within 30 days of the drop off date will be considered abandoned and all property will be donated to charity. UNCLAIMED ITEMS (LaundryBox24) All property once returned to a locker must be removed from the locker by customer within 76 hours. Property not claimed after 76 hours will be removed from the locker and items will be delivered back to our laundry center. Customers have up to 30 days to claim their property from our HQ /Selected nearest branch location. Any property not claimed within 30 days of the original returned date will be donated to charity.
UNCLAIMED ITEMS (Outlets)
All property once ready for collection must be collected within 30 days unless notified and agreed upon. Any property not claimed within 30 days of the original notified date for collection will be donated to charity or sold to rec over the cost of cleaning.
Laundrybox24 follows the standards and policies set forth by our organization. We exercise the utmost care in cleaning and processing garments entrusted to us and use such processes which, in our opinion, are best suited to the nature and conditions of each individual garment. Nevertheless, we cannot assume responsibility for inherent weaknesses or defects in materials which may result in tears or development of small holes in fabric that are not readily apparent prior to processing. We can not guarantee against color loss, color bleeding, and shrinkage; or against damage to weak and tender fabrics; or against damage to ancillary items such as belts, buttons, beads, ties or zipper pulls. Laundrybox24's liability with respect to any damaged items shall not exceed ten (10) times our charge for cleaning that garment regardless of brand or condition. Any damaged items must be reported via email to email@example.com and returned to Laundrybox24’s HQ for inspection within 5 business days. LOST ITEMS When leaving items in lockers, please ensure that your locker has been correctly closed and locked. Laundrybox24 Launderette is not responsible for any loss or damage resulting from a failure to properly lock the locker. Our LaundryBox is under 24 hours surveillance, however Laundrybox24 Launderette will not be responsible for any lost items under any circumstances when using LaundryBox24 Locker. We will however try out best to assist any matter relating to this. All claims of lost items will be reviewed on case to case basis and the final decision shall be made using available evidence. Shall LaundryBox24 Launderette find any possibility of a fraud case, We shall immediately close the case and hand it over the appropriate authority if required.
Although, we try as hard as possible track such items, we are not responsible for loose items such as jewelry, watches, cash, detachable buttons, cuff-links, belts, broaches, stings, laces, hoods or loose items on garments, hangers, etc.. We request that customers remove these items and empty pockets prior to leaving items with us as we can not be held responsible for damage to your garments from items left in pockets (Lipstick, Gum, Pens, etc.).
Purchased prepaid credits via App (Including Freebies and remaining credits if any) Items damage and/or loss compensation, gift certificate, online reward, loyalty points (either with or without the expiry date), all cannot be redeemed for cash. We reserved the right to change, modify and/or cancel our refund policy without prior notice.
Service days and turnaround time vary by location and service required. LaundryBox24 will make its best reasonable effort to adhere to our service schedule, however, we do not guarantee turnaround times and assume no responsibility for any damages that may occur due to a delay in service. REWARD POINTS / CREDITS All customers at LaundryBox24 will be entitled to earn credits for every top-up made at any LaundryBox24 portal. Credits can then be used as cash value to offset the amount of the total bill due on your order. (1 credit = RM 1.00). Credit cannot be converted into cash Money. Laundrybox24 reserve all rights to not allow any credits redemption or accumulation if found or suspect any fraud cases.
Please do not hesitate to contact us should you require more information @ 016 2090017 or
Email : firstname.lastname@example.org
By using LaundryBox24.com you authorize us to collect, store and use your personal information to - Process your orders; - Process your membership registration; - Assist you in a customer service inquiries; - Send you notification / promotional material; - Identify you on our forums; - Assist in calculating referral bonus or affiliate programs; - Verify your identity with our payment partners.
What information do we collect and store?
Registered email/ password /nickname/ IP address/ the date and time/ browser and operating system/ the URL you requested/ your PayPal email and other information. To contact you about sales, special offers and new site features, unless you have elected not to receive promotional communications in connection with this website.
Note: No one other than yourself can access your password, including our staff.
How do we collect the information?
1. When you browse our website and/or App through Mobile phone, Tablet and Desktop PC, we may collect your IP address, browser, operating system, and the URL you request.
2. When you order /top-up on our website via Mobile phone, Tablet and/or Desktop PC, we may collect the registered email, password, nickname, IP address, the date and time, browser and operating system, the URL you request, your PayPal email and your credit card information.
3. If we have a partnership with you, we may collect more information, for example, your phone number, your website, MSN, Facebook, your online URL for reviews and testimonials.
How do we store your personal information?
We have a secure storage system for both offline and online information to ensure that your information is well protected. However it still remains important that you never share your username and password with any other person.
While we aim to store your personal information secure and private, we shall not be responsible for any breach of security caused by third parties, nor do we represent that LaundryBox24.com is completely secure.
How do I access my stored information?
You have the right to view, update and correct information stored by LaundryBox24.com. To access your personal information login to your account and click my details or contact email@example.com
Our website contains links to other external sites. Please be aware that LaundryBox24.com is not responsible for the privacy practices of other sites. We encourage users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.
Notification of Changes
Questions or Concerns